This is just a cut and pasted email from a client I've had in the Aspen area for a couple of years.
Here is the actual response to an email:
Sorry I am just getting back to you. A family member wanted me to use their old guy for lights this year. It did not go well, and so I will definitely use you next year. Please contact me in the spring.
Obviously I can't use his name. But this is true. Don't have regret. Make a good choice and hire West Side Lighting for your holiday lighting this year.